Zendesk currently offers a comprehensible multilingual feature, allowing you to easily add multiple languages to you Zendesk Guide.
Unfortunately, translating a help center can quickly become a big, time consuming challenge, with hundreds of articles to translate…
But, that’s where Weglot comes in! With translation solution Weglot, you can have your Zendesk help center multilingual in just minutes, with more than 100 languages supported (whereas Zendesk offers only 40).
Plus, the native multilingual option of Zendesk is only available in their Professional plan.
All content is automatically detected and translated
Easy to manage and keep up-to-date
SEO optimized via our subdomain integration
This is where you’ll manage all your translations in one place. Create your account here.
After validating your email, you’ll arrive on the Weglot setup page.
Specify the original language of your website (the language your Zendesk help center was originally created in) and then the language(s) you want to translate it into.
Simply copy the code snippet provided to you and then go to your Zendesk admin.
Select the “Guide” option in your Zendesk dashboard.
Click the “Custom Design” button found in the sidebar.
Move your mouse over the theme currently live on your Zendesk Guide and select “View theme”.
Add your Weglot code here:
Click the “Publish” button
Reload your help center and you’ll now be able to see the Weglot language switcher button on the bottom right of your Zendesk help center! Your Zendesk help center is officially multilingual.
You can now review and manually edit your translations in your Weglot account. Go to your Weglot dashboard to edit your translations, invite team members to your project, or order human translations.