Questions and answers from the Weglot team

Weglot question
  • #wordpress
  • #exclude-url

Exclude some pages from translation

Hi, Quick question for you. Is it possible to restrict Weglot to certain pages or sections of a website? The site we'd like to run it on only wants some of their content available for ...

Weglot question
  • #seo
  • #wordpress

Re: SEO / Meta Description & Title

Dear Weglot Team, I can’t find the opportunity to translate/correct meta descriptions and titles. Neither in the Wordpress backend nor on your website. Thank you in advance,

Weglot question
  • #setup

Weglot is not working on my site

Dear sir/ mam, I have installed your services at my Web site but unfortunately it doesn't work. Could you please assist me with this matter? Sincerely

Weglot question
  • #bigcommerce
  • #design-button

I want to move the button to the top right

What do I need to change in the code to place it in the top right corner of the website?

Weglot question
  • #seo
  • #wordpress

How to translate my links?

Hi, Thank you very much. I have a question. There is no way to translate the URL too? Example in Italian: http://dev.niroinformatica.it/ApiLaTerza2018/en/contatti/ but in English http://d...

Weglot question
  • #account

How to choose the free plan?

Hello. I was wondering how can i change my plan to the free one? My website should have around 1000 words and on your pricing page i found out that i can use a free plan if you don't exceed ...

Weglot question
  • #shopify
  • #pbedition

Visual editor doesn't work on certain pages

Hello, I'm using your translation plugin on my website. But for some reason, the visual editor does not work on certain pages and crashes when we open an image. Do you know how to fix ...

Weglot question
  • #jimdo
  • #design-button

Jimdo : How to move the button from the bottom to the top on your website?

Hi Max, I have one question: is it possible to change the position of the translation button on Jimdo from the right bottom corner to the top right? Greets,

Weglot question
  • #shopify
  • #translation-sync

Why some content is missing in the Translation List?

Hi Max, I am actually testing the translation of our blog and it seems impossible to have a check of all the article but only the beginning. Could you please help? Thanks!

Weglot question
  • #setup
  • #wordpress

Problem to translate my website

Hello, I just downloaded your application on Wordpress. My website is in French, and I would like to add an English version. I have set everything after watched a tutorial, then the lan...

Weglot question
  • #wordpress
  • #info-tech

Is Woocommerce compatible with Weglot?

Hello! Has Weglot translation features for woocommerce? Has it a free package and has it a starter package? Also, how it works with cache plugins?

Weglot question
  • #bigcommerce
  • #info-tech
  • #info-sales

Switch to another original language

Dear Max, We want to change the original language from en to nl. Is there an easy way to do this? Thanks in advance. Met vriendelijke groeten Bien à vous Kind regards

Weglot question
  • #shopify
  • #info-tech

How to redirect to their native language using Shopify

Hi Max, I am testing it currently and we really like the App. Short question but how can we change the default Language to German for example? Or based on the geo location / browser / OS ...

Weglot question
  • #shopify
  • #info-tech

Re: On/Off switch?

Hi Max I was wondering if there is a way to turn the app on/off while I am working on translations? All I can see is the one where it says make translations public/private Thanks Ki...

Weglot question
  • #setup
  • #shopify

To remove and add a different language

Hi Max, I want to delete a language and add a different one. Could you help me?

Weglot question
  • #wordpress
  • #exclude-block

How to remove translations from the Translation List?

Hi, I'm optimizing the automatic translations and I'm experiencing an issue. Our website is an online store and our product names shall be always in English. So, to do that, I had excluded s...

Weglot question
  • #shopify
  • #info-tech

Translate currencies - Currency switcher

Hi, does this app also offer the chosen languages currency? if not, what do you recommend to not make it too messy on the site?

Weglot question
  • #wordpress
  • #info-tech

Translation page modification

Hi, Can I choose to change an entire page according to the language ? And if it's not possible how can I create an entire translation of a page ? Thank you

Weglot question
  • #javascript
  • #info-tech

Subdomain pricing ?

Is subdomain counted as a separate website and how to use it?

Weglot question
  • #shopify
  • #pbother

Can I get my password page translated on Shopify?

Hi Max, Hope you're well. Have a quick question about this store: https://XXXX.myshopify.com/ We can't see the translation option on the password page but need it be to available. Is i...

Weglot question
  • #javascript
  • #info-tech

Re: How to redirect users based on browser language using javascript

How can I auto redirect users based on their browser language settings.

Weglot question
  • #wordpress
  • #shopify
  • #info-tech

Couple of questions - Weglot

Hi team, I've stumbled upon your great app, and I'm considering using it on our website. I have a couple of questions that I'm hoping you can answer. 1. If I got it correctly, Welgot ...

Weglot question
  • #exclude-block

How to exclude numbers from the translation?

Hi, I want to set translate rule: no translate Numbers 0-9 - , | thank you

Weglot question
  • #wordpress
  • #design-button

Button position

Hi Max I am testing it now and I like it so far. But have a question for you. Is it possible to have it on the left bottom side instead of right bottom? I have livechat there. It does ...

Weglot question
  • #

Change main language

Hello, I read great reviews about your plugin and willing to try it, and eventually upgrade, because the site is more than 2000 words. But before I do so, I need to know something import...

Weglot question
  • #jimdo
  • #info-tech

Translation List

Dear Support I have 2 related questions: 1) I use Weglot with jimdo. Whenever I change a letter or a format on the same element, I always get a new machine translation in the translation ...

Weglot question
  • #seo
  • #wordpress

Keywording Danish English

Hi Max, we have looked for a solution on the forums without resolve. You are aware the site is in Danish and we are focusing on the English viewing customer. However how would be the correct...

Weglot question
  • #info-tech

Question about plugin

Hi, I have several questions about the plugin and I would like to have them answered. Does the plugin allow automatic and manual translations? Can machine translations be modified manually...

Weglot question
  • #wordpress
  • #pbtrad-limitplan

No translations were found

Hi, When I am going to make a translation of a text, a box appears saying no translation was found to what is this?

Weglot question
  • #shopify
  • #info-sales

Price?

How much does Weglot cost?

Weglot question
  • #wordpress
  • #info-tech

Re: How can I restrict the pages on my website which use the Weglot service please?

Hi, I have Weglot Business and have exceeded my 50,000 words translated. To reduce this I have now excluded some pages from my website, but the word count has not reduced. How can I do this ...

Weglot question
  • #wordpress

Issue with space

Hi Max, Hope all is well with you? Wondering why EN version doesn't match white spaces between text boxes? I'd like to avoid this issues in the future. Thanks in advance,

Weglot question
  • #wordpress
  • #info-tech

CSV Import

Hello, I have a woocomerce website, and I have a few thousand of products. I have imported items in store....via csv file. It is posible to manage translations somehow with multiple csv ...

Weglot question
  • #account
  • #wordpress

Please update your billing information.

Hi, Don’t worry. The card will be charged in a few days and you will can process the payment! Best regards,

Weglot question
  • #shopify
  • #info-tech

My translation list is empty

I have just installed weglot shopify app, but translation list is empty.

Weglot question
  • #wordpress
  • #info-tech

When I edit my original content does it keep my human reviewed translation ?

Hi Max, I have a question regarding the Weglot translation. If the translation has already been "Human Reviewed" on an existing section of the webpage and we then make edits to that same ...

Weglot question
  • #wordpress
  • #pbtrad-freeplan

Translation not working

Hi, I have managed on Saturday to trim the website down under the 2000 words for the time being. However the translation function is not working when we try it? Any suggestions? Thanks

Weglot question
  • #wordpress
  • #info-tech

Edit translations

Hey, I just signed up and downloaded the plug in for my Wordpress website for translation and I realised that some expressions aren't translated properly, so I was wondering if there is an o...

Weglot question
  • #jimdo
  • #design-button

Jimdo Integration - change flags

Dear Weglot team i am using weglot with jimdo integration. can i change the location of the language selection within jimdo? best regards

Weglot question
  • #shopify
  • #info-tech

Checkout Page on Shopify

Hi, could you tell me how I could traslate custom words in my checkout page? I added some extra text there, but I can;t figure out how to translate theese words to other langugages. All defa...

Weglot question
  • #wordpress
  • #info-tech

Auto redirect

Hello please how can i set Slovak language as default ? Somewhere i was reading its not possible but i can do some redirect can you help me please ?

Weglot question
  • #setup
  • #wordpress

Can't find my switcher button!!

Hi there! Language dropdown would not appear on the website no matter what I do with the settings + there are no Weglot widget available in the widget menu. Help us activate it again pleas...

Weglot question
  • #shopify
  • #design-button

Weglot on your Shopify store

I've installed it but and tried to move the language button but I can't get it to be sticky. I'd like to move it to the left side similar to the default position. How can I achieve this beca...

Weglot question
  • #setup
  • #wordpress

Error with wordpress plugin

Hello, We have installed your Weglot plugin on our website, and have added a language (French) but when clicking on the language button, the user is sent to a non-existing page. Can yo...

Weglot question
  • #account
  • #wordpress

Email Confirmation

Hello, I'm trying to setup my Weglot account and I didn't receive an email notification. Can you please send me one? Best, Dan

Weglot question
  • #wordpress
  • #info-tech

Visitor Language Redirection

Hello, I upgraded to the Starter plan in order to implement "Visitor Language Redirection". I don't see on the dashboard where to configure this. Is it automatic? So, based on browser lan...

Weglot question
  • #account
  • # info-sales
  • # premium

Help ! I need to change my payment-card

Hi there! I need to change the payment method, could you please help me? Thanks!

Weglot question
  • #wordpress
  • #design-button

Changing the Flag?

Hi Max, I hope you are well! I was wondering if there was any way to change the Portuguese flag against the Brazilian flag? Thanks!

Weglot question
  • #javascript
  • #pbedition

Integrating Javascript - exclude some part

Hi, I am integrating your translation tool with my site but want to stop translations of specific blocks of text, I wanted to use the css class to do this but I cant work out how to do this....

Weglot question
  • #setup
  • #wordpress

Not translating - 404 Not found error

Hi, I add my API key and go on my website to try changing language but when I click on « EN » this page appear : Not Found The requested URL /en/ was not found on this server. ...

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