Weglot SAS is a simplified joint-stock company under French law with a registered capital of EUR 1,000, registered under number 818 164 964 with the Registry of Trade and Companies of Nanterre, and whose head office is located at 138 rue Pierre Joigneaux. 92270 Bois-Colombes.

Weglot SAS activity is, in France and abroad, directly or indirectly, to create, to develop, to sale, to manage, to present and to deliver an online translation solution.

The website www.weglot.com is edited by Weglot SAS company and hosted by Amazon Web Services.

Mister Augustin Prot is the Publication Director of the website.

Weglot can be contacted at contact@weglot.com.

1. Purpose

Weglot manages the weglot.com Website and provides an API to its Users that enables a web application (hereafter referred to as the "Application") to translate and display this Application in different languages. It includes, without being limited to, the detection of the original content (hereafter referred to as the "Content"), the translation of this Content in one or several languages selected by the Users (hereafter referred to as the "Translations") among a list of available languages listed on the Website, the hosting of the Translations and the broadcasting to the Application users.

The purpose of these General Terms and Conditions is to define the terms and conditions of use of the services provided by Weglot (hereafter referred to as the "Weglot" or "Us"), described in Article 5 (hereafter referred to as the "Services"), as well as to define the rights and obligations of the various parties within this framework, in particular the users of the Services (hereafter referred to as the "Users", "You" or the "Clients").

These General Terms and Conditions can be accessed and printed at any moment from a direct link at the bottom of each Website's page. You can also access them at the following address: https://weglot.com/terms.

Weglot reserves the right to amend these General Terms and Conditions of Use at any time, by publishing any amendments, addition or update on the Website.

2. Legal Information

Please read carefully these General Terms and Conditions of Use. By ordering, subscribing to a Plan, accessing or using the website or the services, it entails You to the full and complete acceptance of these General Terms and Conditions of Use, without any reservation. Any qualified acceptance is considered as null and void. Users who do not accept to be bound by the General Terms and Conditions of Use must not access the Website or use the Services. An explicit mention indicating the effective acceptance at subscription or purchase is displayed next to the Sign-up and Pay call to action buttons.

It’s your responsibility to check the consistency between the services offered by Weglot and your needs. In consequences, You declare and acknowledge, having read and understood the information contained in the present General Terms and Conditions of Use.

If You do not follow the required conditions detailed in these General Terms and Conditions of Use, you should not and will not be able to access the Website or Services. If You access or use the Website or Services, You declare following the required conditions detailed in these General Terms and Conditions of Use, now and in the future, and acknowledge having read and accepted them.

Any contrary condition proposed by the User will therefore, without written acceptation, be inapplicable to Weglot, regardless of the time when it may have been brought to its knowledge.

The fact that Weglot does not cite one of these General Terms and Conditions of Use at a given time may not be interpreted as a waiver of the right to cite it later.

3. Registering on the Website

3.1 Sign-up, Account and Personal Space creation

In order to use the Services, Users must register on the Website by completing the registration form. Users must provide all information that is marked as being required. Incomplete registrations shall not be validated.

To validate your account you have to provide the following information:
- email
- personal password

Once definitely validated, you’ll receive a confirmation email. The registration, Registering automatically entails the opening of an account in the Users' name (hereinafter referred to as the "Account"), giving Users access to their own personal space (hereinafter referred to as the "Personal Space") which shall enable them to use the Services in a format and according to the technical means that Weglot deems the most appropriate for providing said Services.

Users guarantee that all information they provide in the registration form is exact, up to date and sincere and is in no way misleading or dishonest.

They agree to update this information in their Personal Space in the event that any of it should change in order to continuously meet the above-mentioned criteria.

Users are hereby informed and accept that the information provided by them for the creation or update of their Account is valid as proof of their identity. Details entered by Users shall be binding upon confirmation.

In accordance with the Law relative to information technology, files and freedoms, the User has a right to oppose, access, rectify and delete data concerning him by contacting the Company at contact@weglot.com, specifying its name, and email.

In the event of a payment breach, Weglot reserves the right to modify, suspend or cancel the access to the Website, at any time without notice or liability for the User, and for any reason whatsoever.

3.2 Access to the Personal Space

Users can access their Personal Space by logging in to the Website using their connection ID and their password.

Users agree to use the Services themselves personally and agree not to allow any third party to use them on their behalf, unless accepting full responsibility for the consequences.

In the same way, Users are responsible for keeping their connection ID and password confidential. Users must contact Weglot immediately through any of the channels mentioned in Article 2 of these General Terms and Conditions of Use, if they notice that their account has been used without their knowledge. Users acknowledge Weglot's right to take all measures it deems appropriate in a case such as this.

4. Definition and Description

Users have access to the following Services, in a format and according to the technical means that Weglot deems the most appropriate.

For the purpose of the present General Terms and conditions, Weglot’s API, services enabling the translation and multilingual display of a web application as described in Article 5.1, the Professional Translations as defined in Article 5.2, as well as the documentation mentioned in Article 5.4 and more generally, any development or improvement of the software provided by Weglot with the attached documentation collectively referred to as the "Software".

4.1 API

Weglot provides an API that enables a web application (hereafter referred to as the "Application") to translate and display these Application in different languages. It includes, without being limited to, the detection of the original content (hereafter referred to as the "Content"), the translation of this Content in one or several languages selected by the Users (hereafter referred to as the "Translations") among a list of available languages listed on the Website, the hosting of the Translations and the broadcasting to the Application users.

Once Weglot is integrated in your Application, your textual content is sent to the Weglot’s API, translated and sent back. Your website is then updated with translations, in real-time.

A first layer of translation is provided by Weglot, based on machine translations providers API, notably including Microsoft Translator.

For each request of Your users for a different language than the original one, Weglot receives a translation request. Weglot goes in Your dictionary to find all the requested content and send back the translated version. Your dictionary is a dashboard containing all the original and translated sentences. Your dictionary is hosted on Weglot servers. You can access it and edit your translations at any time through your Personal space of Your Weglot Account.

The API can be accessed directly or through one of the extensions provided by Weglot on platforms listed on the Website. It can only function if the Application is connected to Internet. The User has access to its API Key and Translations through its Personal space, where they can also order and purchase translations from professional translator services as described in Article 5.2.

The User is informed and agrees that the use of the API requires the storing and indexing of the Translations, including, without being limited to, Professional Translations, on Weglot platform.

4.2 Description of the Plans

Weglot offers different Plans based on consumption. The criteria used for differencing the plans are :


The number of translated words is the number of words that have been translated by Weglot service.

The number of extra languages refers to the number of languages differing from the original language of the web application. Available languages are listed on this page: https://weglot.com/translation-api.

The number of web Applications refers to the number of domain names using Weglot.

The support level is either "basic" for the Free plan or "premium" for other plans. It defines the treatment hierarchy, prioritizing premium support over basic one. For any specific demands (not included in the Services plans displayed on the Website www.weglot.com), the User will should Weglot to provide all information required to establish a quote.

4.3 Professional Translations (optional)

All the plans described in the Article 4.2 include the possibility for Users to order and purchase translations from professional translator services (hereafter referred to as the "Professional translations") selected by Weglot.

In this case, Users order and purchase these Professional translations on the website through their Personal space. They will be automatically hosted and indexed by Weglot, loaded and displayed in their Personal space.

4.4 Service Level Agreement

Weglot manages actively and continuously its Website and Services to immediately detect and fix any potential issues.
Weglot has a 99% uptime SLA for users in plan "Large" or "Corporate".

4.5 Support

The Support Services include the following:
- A technical support by email, at the email address contact[at]weglot.com. Technical support is strictly limited to the integration and implementation of Weglot’s Software and does not include questions relating to the User’s Application itself
- Weglot will make its best efforts to provide satisfactory technical support via email, but doesn’t guarantee any specific response time
- The access to the most current documentation available on the Website, including tutorials

4.6 Statistics

Users have access to statistics concerning the use of Services, in a format and according to the technical means that Weglot deems the most appropriate.

4.7 Other Services

Services plans may evolve and Weglot reserves the right to propose any other Service that it deems useful, in a format and according to the technical means that it deems the most appropriate for providing said Service.

5. Term of the Subscription

The Services are accessible in the form of a subscription (hereinafter referred to as the "Subscription").

Subscription begins on the day of subscription (after a potential free trial period), subject to payment of the fee set out in Article 6, for a duration of one (1) month or one (1) year depending on the User choice, from date to date.

It is then automatically renewed for successive periods of one (1) month or one (1) year depending on the frequency chosen by the User, from date to date, unless notice of termination is given by either Weglot or the User as provided below.

Users can cancel their Subscription in their Personal Space at the latest on the day before the term of the current Subscription month or year.

Weglot can cancel a User's Subscription by sending an email to the User with at least a 1 (one) month notice. This cancellation shall be effective at the end of the month or year during which the one notice has ended.

Subscription cancellation is effective upon expiration of the last Subscription month or year and causes the automatic deletion of the User’s Account, along with all corresponding stored and indexed data.

Any Subscription month or year started is due in its entirety.

The Subscription applies to a single Application, in its web form and on any platform (i.e. for the web Application: the Subscription applies to a single domain name). The User undertakes to refrain from using the Services for another application than the one for which the Subscription has been originally subscribed.

6. Financial Conditions

6.1 Fees

6.1.1 Subscription fee

The Subscription to the Services is available in different plans, the fees and characteristics of which are indicated on the Website. Fees for the provided Services are mentioned and presented on the Website. Unless stated otherwise, the fees are exclusive of taxes (such as Value Added Taxes (VAT)).

The fee for each Subscription is based on the number of translated words, the number of extra languages available, th number of web Applications using the Service, the support level and the billing frequency.

The billing frequency is selected by the User and can be set as yearly on monthly. The User can change its billing frequency at any time, triggering a payment or a credit calculated by Stripe as a prorata of the remaining time to be charged.

The fee does not include the purchase of Professional translations that can be ordered and purchased through the Personal space of the User from the selected professional translator services.

6.1.2 Subscription upgrade or downgrade

The User can upgrade or downgrade his Subscription at any time, through his Personal Space.

If Weglot Services usage crosses one of its plan limits, the User will be automatically upgraded to the adequate plan after sending a notification email.

There will be a charge or a credit for the month or year during which the User subscription has been partially upgraded or downgraded.

6.2 Professional Translations Fees

The User can order and purchase Professional translations from the selected professional translator services, through its Personal space. The fee paid depends on the number of words to be translated. If the User purchases Professional translations, he must also accept the General Terms and Conditions of the translator partner, like the following: https://www.textmaster.com/terms-of-use-client.

6.3 Fees revision – coupon

Weglot may change the fees and payment policies for the Services without sending notification to its Users.

When effective, the new fees apply upon the renewal of the Subscription.

The Users who do not accept the new fees must cancel their Subscription according to the provisions set out in Article 5. Users who continue to use the Services after the entry into force of the new fees shall be deemed to have accepted them.

Any application of reduction, coupon or discount, based on a percentage or a flat rate (depending on word, page, line, hour, etc.), remains at the sole discretion of Weglot, and this only for service to which they immediately apply. Discounts or coupons potentially granted to Clients will, in any cases, generate a right for future services.

6.4 Terms of Payment

The payment of the Subscription fee or Professional translations is carried out by direct debit from the User’s bankcard.

The direct debit is implemented by the secured payment service provider Stripe, who Weglot entrusts with the storage of the User’s bank data to this end. Weglot doesn’t store any bank data.

In case of a bankcard payment, the Website uses Stripe security system, a expert providers of online payment service and security. This system guarantees the Users the full confidentiality of its banking information. The bankcard transaction, realized between the User and the secured system is therefore completely crypted and protected. It means that information relating to the Purchase and the bankcard numbers do not circulate on the web. Banking information of the User is not stored by Weglot.

We are in no way a banking institution and all the payment intermediary services are held by our partner Stripe, approved and specialized in these services. Therefore, we invite you to read and acknowledge its General Terms and Conditions, available here https://stripe.com/us/terms/. You are responsible for checking the adequacy between our Services and your needs.

The fee for the Subscription is due and the direct debit is carried out on the day of the first subscription, then on the date of each Subscription renewal.

The Professional translations fee is due and the direct debit is carried out on the day of the order and purchase of the Professional translations.

The User accepts to not question the responsibility of Weglot and to not dispute the payment relating to the supply of the Services.

The User guarantees to Weglot that they have all the necessary authorizations to use the chosen payment mode. The User undertakes to take all necessary measures so as to ensure safe carrying out of the direct debit.

6.5 Payment Delays and Incidents

Users are hereby informed and expressly agree that any payment delay of all or part of an amount, within the framework of this agreement, at its due term, shall automatically entail, without prejudice to the provisions set out in Article 11 and without prior formal notice:

i. Forfeiture of the term of all amounts payable by the User in question, that will become immediately due,
ii. Immediate suspension of current Services until complete payment by the User in question of all amounts due,
iii. Invoicing of a late payment interest, for Weglot’s benefit, at the rate of one and a half times times (1.5 times) the legal interest rate, calculated on the total of all amounts (including VAT) due by the User in question. In addition, the User in question, will be legally entitled to pay a 40€ flat rate to Weglot, for recovery expenses.

6.6 Reimbursement Policy

After subscribing to one of Weglot’s plans, a fifteen (15) calendar days period allow you to formulate and send a reimbursement request ay the following address contact@weglot.com.

Please note that:
- Only reimbursement requests sent during the fifteen (15) days following the subscription date will be accepted
- Reimbursements do not apply to plan renewal or plan upgrade

6.7 Exclusion of the right of withdrawal

In accordance with legal provisions in force, the purchase of digital contents are firm and definitive, whether they are made through a single purchase or within a subscription. There can therefore be no exchange, reimbursement, or exercise of a right of cancellation. As a reminder, according to articles L. 121-20-2 et L. 121-20-4 of the French Consumer Code, the 14-days withdrawal period is not applicable to Services such as those offered by Weglot, as soon as their execution has started with the agreement of the consumer and before expiry of the withdrawal period (accepted and executed purchase).

7. Personal Data

Supplying personally identifiable information is obligatory in the framework of the present General Terms and Conditions. Information is necessary to treat and deliver the Services. Failure to provide the foregoing information prevents from properly providing our Services.

In accordance with the French law n° 78-17 of January 6, 1978, relating to Information Technology, Files and Civil Liberties, the processing of personal data collected on the Website is subject to a declaration with the National Commission for Data Protection and Liberties (CNIL-France) under n° 1958146.

To ensure the treatment and monitoring of the Services offered on our Website, collecting and processing your personal data is required. Collected data are directly transferred to us, and if required, to our partners, such as Stripe, to meet one or several of the following requirements:

• To manage the creation and access to a Personal space

• To manage offered plans

Supplying collected personal data to these ends is obligatory to confirm and validate any payment or bank operations. Otherwise Services will not be provided.

These data can be transferred to our technical partners, only for Services execution purposes, or for statistical purposes.

Protection data policy implemented by Weglot, as well as its specifications, are detailed in the confidentiality policy, Users are explicitly requested to read and accept.

Furthermore, Users acknowledge and accept that:

i. Collected data on Weglot Website or on its computer equipment attest to the reality of the transactions performed in the context of this agreement,
ii. This data is the only means of acceptable proof between the parties, in particular for the calculation of amounts due to Weglot

User can access this data in their Personal space.

8. Obligations for Users

Without prejudice to other obligations provided for in this agreement, Users undertake to respect the following obligations.

8.1 Users agree, in their use of the Services, to respect and abide by all laws and regulations in force and not to violate public order or infringe the rights of any third party, in France, as well as in any countries from which Users access to the Services, as well as in any countries where the Users Application is displayed. Each User is solely responsible for the Contents notwithstanding their nature. Weglot shall in no case be held liable in this respect.

Each User is solely responsible for successfully completing all necessary administrative, tax and/or social formalities concerning them that could result from their use of the Services. Weglot shall in no case be held liable in this respect.

To this end, the User undertakes:

• to not translate any content, message or information that could be rude, offensive, or encourage any activity punished by the law or existing regulations;
• to not translate any content violating third party rights.

8.2 Users acknowledge having read on the Website and understood the characteristics and constraints, technical in particular, of the entire range of Services. Each User is solely responsible for their use of the Services.

8.3 Users undertake to use the Services themselves personally and for their own Applications. They shall not transfer, sublicense, delegate or assign all or part of their rights under the present general terms and conditions of use to any third party.

8.4 Each User is solely responsible for the contents of whatever nature (editorial, graphic, audio, audiovisual or otherwise), generated by the User or by the users of the Application, contained in said Application.

Each User guarantees Weglot that the former has all the necessary rights and authorizations for the storing, indexing and use of this Content.

Users agree that this Content is legal, does not disrupt public order, is not contrary to accepted standards of public decency, does not infringe any third party rights or legal provision and/or regulation, and, more generally, is in no way likely to bring the civil or criminal liability of Weglot into play.

9. Users’ Guarantee

Each User agrees to defend, indemnify and hold Weglot harmless from and against any claims, demands, actions and/or grievances whatsoever, that Weglot could incur as a result of a breach by the User in question of any one of its obligations or guarantees under these General Terms and Conditions of Use.

Users agree to compensate Weglot for any prejudice that the latter could be subject to, and to pay any costs, liabilities, charges and/or convictions that the latter could incur, as a result of such a breach.

10. Prohibited Behavior

10.1 It is strictly prohibited to use the Services to carry out activities that are unlawful, fraudulent, infringe on the rights or the security of others or are damageable to others.

10.2 Users are strictly prohibited from copying and/or using for their own purposes or those of a third party, the concept, technology or any other component of Weglot's Website or Software.

10.3 It is strictly prohibited to make money from, sell or concede all or part of one's access to the Services or to the Website or to the information that is hosted and/or shared on the Website.

11. Sanctions for Breaches

In the event of a breach by a User of any of the provisions of these General Terms and Conditions of Use or more generally, of any infringement by the former of any laws and regulations in force, Weglot reserves the right to take any measures it deems appropriate and in particular:

i. To suspend access to the Services for any User who has breached any provision or infringed any law or regulation, or who has participated in this breach or infringement,
ii. To inform any relevant authorities,
iii. To commence and prosecute any legal proceedings.

In the event of a breach by a User of a substantial obligation stipulated in these General Terms and Conditions of Use, Weglot reserves the right to immediately cancel the User’s access to all or part of the Services, effective immediately, by letter, fax or email.

The cancellation will cause the automatic deletion of the User’s Account, along with all corresponding stored and indexed Content, without prejudice to the other consequences that may be set out in the present General Terms and Conditions of use.

12. Liability and Guarantee of Weglot

12.1 Weglot agrees to provide the Services with diligence and in compliance with trade practice, specifying that it has an obligation to provide means, but this without any obligation of result, and this is expressly acknowledged and agreed by Users.

12.2 Weglot’s intervention is limited to the provision of the Services described in Article 4.

Weglot claims no ownership or control over Translations stored and indexed within the context of the Services. Consequently, Weglot cannot be held liable for such Content, with regard to which Weglot only intervenes within the role of hosting provider. The User acknowledges and agrees that Weglot may suppress from the Services any clearly unlawful Translations that Weglot may have knowledge of, especially due to a claim from a third party.

12.3 Weglot undertakes to take all appropriate measures to preserve the security and confidentiality of the stored and indexed Translations and to prevent unauthorized third parties from accessing such Translations.

12.4 Weglot does not guarantee to Users (i) that the Services, which are subject to constant research to improve their performance and progress, will be totally free of errors, faults or defects, (ii) that the Services, being standard and not offered specifically to any one given User according to that User’s own personal constraints, shall specifically meet that User’s needs or expectations.

12.5 In any event, any liability that could be incurred by Weglot within the framework of this agreement is expressly and solely limited to direct actual damages suffered by Users and shall not exceed the total amount paid by the User within the year preceding these damages.

13. Intellectual Property

"Weglot" is a trademark that has been registered to the INPI.

Weglot reserves ownership of all intellectual property rights inherent in or relating to the Website and Software or part of them; and notably of all texts, comments, books, illustrations, videos and images, whether visual or sound, reproduced on the Website, as well as databases she built.

All Weglot’s intellectual creations are protected by copyright, trademark, patent, databases suigeneris rights, and image rights, all over the world.

The User is only granted a revocable, non-transferable and non-exclusive license on the Software, for the sole purpose of the Services within the limits and conditions set out in the present General Terms and Conditions of use, and for the duration of the User’s Subscription.

The User consequently undertakes to refrain from copying all or part of the Software, by any means, or to carry out any use of the Software that is not included in the above-mentioned license.

14. Reversibility

The User, as the sole owner of the Translations and Professional translations, can at any time request and receive them in a file, by addressing a written request at the following address: contact[at]weglot.com.Following the termination of its Subscription, the User has six (6) months to formulate this request.

15. Commercial References

Users expressly authorize Weglot to cite and use as appropriate a reproduction of their trademark or logo as a customer reference, especially at events, in its business documents and on its Website, in any form whatsoever.

16. Amendments

Weglot reserves the right to amend these General Terms and Conditions of Use at any time.

When effective, the amended General Terms and Conditions of Use apply upon the renewal of the Subscription.

Any User that does not agree with the amended General Terms and Conditions of Use must unsubscribe from the Services according to the provisions set out in Article 5.

Users who continue to use the Services after the entry into force of the amended General Terms and Conditions shall be deemed to have accepted these amendments.

17. Law and Jurisdiction

These General Terms and Conditions of Use are governed by French law.

In the event of dispute concerning the validity, interpretation and/or application of these General Terms and Conditions of Use, all parties agree that the courts of Paris shall be the only competent jurisdiction capable of judging the dispute, save conflicting mandatory rules of practice.

18. Entry in Force

These Terms and Conditions become effective on May 16th, 2016.

Theses Terms and Conditions are applicable during the whole time of your navigation and access to the Website as well as for the whole time using the Website and/or Software.

Weglot reserves the right to amend these General Terms and Conditions of Use at any time. Unless amendments result from legal or administrative obligations, You will have a reasonable prior notice before the entry in force of the General Terms and Conditions of Use updates.

Any amendments will entry in force the day of its publication. You agree to be notified of the Terms and Conditions updates through their publication on the Website.